At Lights Camera Bingo, we're committed to providing you with a safe and enjoyable gaming experience. If you have any questions or concerns about our site or services, please don't hesitate to reach out.
Our support team is available Monday through Friday from 9:30 AM to 6 PM (GMT). During this time, you can contact us via live chat for immediate assistance with your queries. Our email support service will respond within two working days of receiving your message.
You can initiate a live chat session by clicking on the "Live Help" button at the bottom right corner of our website or mobile app. Our friendly customer support agents are ready to help you resolve any issues you may have, from account verification to game-related queries.
If your query is not urgent or requires more detailed attention, please feel free to email us. Our dedicated team will respond within two working days of receiving your message. Please note that emails are answered in the order they were received.
Before contacting our support team, we recommend checking out our comprehensive Help Centre and FAQs section for answers to common questions about our site, games, bonuses, and account management.
If you need assistance with verifying your identity or have concerns about your account security, please contact us via live chat or email. Our dedicated team is here to help you resolve any issues promptly and securely.
We're committed to promoting responsible gaming practices. If you feel that you may be experiencing problem gambling symptoms or if you simply want some advice on how to manage your gaming habits responsibly, please don't hesitate to reach out. We have a dedicated page with resources and tools to help you stay in control.
If you're having trouble accessing our site or games due to technical issues, please try clearing your browser cache or updating your device's operating system. If the problem persists, feel free to contact us via live chat or email for assistance.
We take all complaints and disputes seriously and are committed to resolving them promptly and fairly. Please refer to our Responsible Gaming page for more information on how we handle these situations.
Please allow at least two working days for our support team to respond to your email inquiry. If you have an urgent issue, please initiate a live chat session or contact us via phone (not available). We're committed to keeping our response times as short as possible while ensuring that all queries receive the attention they deserve.
Our website is optimized for desktop computers and mobile devices alike. If you experience any issues with navigation, game loading, or account management on your device, please feel free to contact us via live chat or email for assistance.
We currently support communication in English only. While we strive to provide the best possible service in multiple languages, our core services are provided exclusively in this language.
You can choose between initiating a live chat session or contacting us via email. If you prefer written communication for certain queries, please use our support email address. For all urgent matters and game-related issues, we recommend starting with the Live Help option.
Our dedicated team will do their best to resolve your issue as quickly and efficiently as possible. We appreciate any information or documentation that can help us better understand the problem you're experiencing.
We look forward to assisting you with any questions or concerns about your Lights Camera Bingo experience.
